Your FanLine questions,answered.

FanLine helps creators turn their audience into personal, paid connections. Fans can call you or pay to unlock your video and text replies. You choose your rates and when you are available, then share your profile with the people who already follow you.

You must be at least 18 to use creator monetization features, meet the account and payout requirements, and follow FanLine’s Terms of Service and Acceptable Use Policy. Fans must be at least 16; those aged 16 or 17 need permission from a parent or legal guardian.

There is no signup fee or monthly subscription to join FanLine as a creator. FanLine earns a share when you complete eligible paid interactions. Fans pay for the paid calls and replies they choose; creating an account does not start a subscription.

Download FanLine, create your account, and complete your creator profile with a photo, bio, and the information you want fans to see. Set your rates and availability, then share your FanLine profile link in your social bios, posts, or messages so fans can find you.

Yes. Creators set their call and paid-reply rates in the app and can adjust them as their audience grows. Fans can see the applicable price before starting a paid interaction. Review your current rates in your creator settings before sharing your profile.

Yes. Creators can choose to send a reply for free, and can start a free call from a fan’s profile when the app offers that option outside a scheduled booking. Paid calls and locked replies use your configured rates. Free interactions do not generate creator earnings; check the app’s confirmation before sending a reply or starting a call.

Creators receive a standard 70% share of qualifying paid calls and messages. FanLine’s share supports the platform. You can qualify for an 80% creator share for the following calendar month when you meet the monthly sales threshold.

Reach at least $1,000 USD in qualifying gross sales from calls and messages during a calendar month measured in UTC. You then receive an 80% creator share for the following UTC calendar month. The threshold uses qualifying gross sales before the revenue split, rather than your take-home earnings, and eligibility is assessed each month.

Billing starts after the call has a stable connection. Connected time is billed in whole minutes, rounded down, with a minimum of one minute for a billable call. For example, a connected call lasting 2 minutes and 45 seconds is billed as 2 minutes at the creator’s applicable per-minute rate. An unanswered call is not charged.

Fans can send a message, and a creator can respond with a paid video or text reply. The fan pays to unlock the reply, with the unlock price shown in the app. A text reply costs 50% of the creator’s video-reply price. Sending a message does not itself unlock a paid reply.

Only live calls require both people to be available at the same time. Messages let fans reach out and creators reply later, so you can respond around your own schedule. A message does not guarantee an immediate reply; check the app for the status of each conversation.

Use your creator availability settings to show when you can take calls. Fans can also request a scheduled booking, which needs the creator’s confirmation. A booking temporarily reserves an amount equal to 3 minutes at the creator’s per-minute rate from the fan’s wallet while confirmation is pending. That reservation is a hold, and final call billing depends on the completed paid call.

You need at least $50 USD in available creator earnings and a connected Stripe payout account with the required identity and account verification completed. Pending or held amounts are not available to cash out. Check your earnings and payout setup in the app before requesting a payout.

Payouts are processed through Stripe after the applicable checks and processing steps. Timing can vary with account verification, review, the payout method, and your bank. FanLine does not guarantee an arrival date. Check the payout status in the app and contact support if you need help with a specific payout.

When you refer a creator through the eligible referral program, you can earn 10% of that creator’s eligible earnings for life while they continue earning under the program’s terms. This applies to ongoing qualifying activity from an eligible referred creator; it is not a guaranteed payment or a share of every type of transaction. Use your referral link and review the program terms.

No. Eligible referral rewards are funded from FanLine’s platform share, so they do not reduce the referred creator’s standard or qualifying higher creator share. The invited creator can still receive 70%, or 80% when they qualify, under the same earnings rules.

Browse creators on FanLine or open a creator’s shared profile link. In the app, review their profile, rates, and availability, then choose an available call, message, or booking option. Each creator manages their own availability, so not every option will be available at all times.

Add funds to your fan wallet using the payment options available in the app. Funds can be reserved for an interaction, such as a scheduled call, so the amount is available when needed. A reservation temporarily reduces your available balance; it is not the same as a completed charge. Review the price and reservation details before confirming.

An unanswered call is not charged, and its reserved funds are released. If a booking is cancelled without a completed paid call, the associated reservation is released. If a paid call did take place, the completed billable call remains subject to the call-billing rules. Contact support if a charge or reservation does not look right.

You can request a refund of unused wallet funds when the eligible unused balance is at least $10 USD. Refunds are subject to review and applicable proportionate payment-processing fee deductions, and approved refunds go to the original payment method. This is separate from disputing a completed interaction. Contact support with the relevant payment details to request a review.

FanLine uses account, interaction, and payment-related information to provide and operate the service as described in the Privacy Policy. Be thoughtful about what you put on your public creator profile and what you share in conversations. Read the policy for details about information use, sharing, retention, and your choices.

Use the reporting or blocking options available in the app when you encounter unwanted contact or content that may violate FanLine’s rules. For help with a specific incident, contact support with the relevant account or interaction details. The Acceptable Use Policy explains the behavior and content allowed on FanLine.

Follow the account-deletion instructions on our website to request deletion of your FanLine account. If you need help with an outstanding wallet balance, creator payout, or active transaction, contact support. Some records may be retained as described in the Privacy Policy and where required by law.

Visit our support page for the current email and telephone contact details. Include the account email or username and a clear description of the issue; for payments, include the relevant transaction details. Never send your password or full payment-card number. Support can help with accounts, calls, messages, wallets, payouts, reports, and refund reviews.